The heart of Y Meadows is the ability to easily and securely integrate with other systems. The average customer support person has to work with seven systems! Y Meadows drives productivity by directly working with those systems–whether they be internally developed tools or external applications.
.svg){kind=small}
Outlook | Gmail | Office 365 | Front
Use Y Meadows to read, understand and process incoming emails. Emails can be automatically moved to folders and tags can be added to trigger automations. For human-in-the-loop processes, Y Meadows can create draft responses for your team to review.
Slack | Microsoft Teams
If your team lives in a messaging system, let Y Meadows directly interact with the environment you work in. Y Meadows can monitor channels and respond to messages directly and utilize forms to initiate complex workflows that Y Meadows manages entirely. Whether collaborating with customers in shared channels or supporting your internal teams, Y Meadows has you covered.
Zendesk | Salesforce Service Cloud | ServiceNow | Jira Service Desk | HelpScout | Oracle Service Cloud | HaloPSA | Freshdesk | Kustomer | Intercom | Hubspot Service Hub | Front | Gorgias
For many companies, integrating with a ticketing system is crucial. Y Meadows offers deep integrations with all major ticketing systems, enabling you to process initial customer messages and every subsequent interaction. Y Meadows analyses each ticket, acting on customer sentiment, and uses your existing templates to automate responses and much more!
Salesforce | Hubspot | Sugar CRM | Microsoft Dynamics
Simplify your agents' workflow with Y Meadows' CRM integration. Leveraging CRM data, Y Meadows can determine the best playbook for each customer interaction. Additionally, Y Meadows will update your CRM system to ensure you have an accurate history of all customer issues.
Airtable | Shopify | Jira | Microsoft Azure | Snowflake | Amazon Web Services | Asana | Confluence | SAP | UPS | USPS | OpenAI | DocuSign | Microsoft Excel | Google Sheets | Okta | Stripe
Y Meadows prides itself on its ability to seamlessly integrate with numerous internal and external systems. This is just a subset of the full list of integrations.
Leverage Y Meadows' powerful tools to interact with your company's internal systems. Whether or not you have APIs in place, Y Meadows can automate tasks currently handled by your customer support agents. Discover more about low-code/no-code tools today.
Contact us for more information.
Book A Meeting
