Y Meadows can understand written messages and perform everyday customer support tasks just like a human agent
Instant Ticket Triage: have support requests routed to the right place as soon as they're received.
No System Swiveling: have relevant customer info pulled from separate databases directly into support tickets.
End-to-End Resolution: let Y Meadows handle the repetitive and time-consuming support requests.
Y Meadows' Journey Builder lets support teams build workflows that are unique to each and every business and request type.
Y Meadows will integrate with any internal, email, or ticketing system or database.
Leverage branching logic and robotic automation to build workflows, called "Journeys", that perform simple or complex actions across multiple systems.
Stay in control of automated journeys, particularly for cases that require additional security, with the option of adding a human approval or "Review" step.
Support tickets are resolved with optimum efficiency and accuracy in just a matter of seconds.