DosShortcut: 5 Biggest Customer Service Issues And Their Solutions
Are you interested in learning about the top challenges for customer support agents? It is imperative to adequately address customer service issues since providing a superior customer experience is just as important as providing a superior product.
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As technology becomes an increasingly dominant feature in customer support, contact centers are set to undergo significant changes in the next few years.
Regarder maintenant →The expectations and stakes of customer interactions have significantly risen, and they will continue to rise in 2022 and beyond.
Regarder maintenant →The average turnover rate for a call center is 30-40%. If high turnover is plaguing your call center, then you’re in the right place. Check out Y Meadows' Shortcut discussing customer service burnout and how to reduce agent turnover!
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