Shortcut: How Customer Service Automation Does More
What is customer service automation and why is it important? Today, businesses are utilizing customer support automation tools as a means to provide a seamless customer journey and improve productivity in an all digital environment.
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The average turnover rate for a call center is 30-40%. If high turnover is plaguing your call center, then you’re in the right place. Check out Y Meadows' Shortcut discussing customer service burnout and how to reduce agent turnover!Regarder maintenant →