Shortcut: The Evolution Of The Digital Customer Experience
Did you know COVID-19 has sped up companies’ digital communication strategies by a global average of 6 years? Brands have realized that they need to meet customers not only on their devices, but where they are most active in order to enhance CX.
Vous pourriez aussi aimer
The average turnover rate for a call center is 30-40%. If high turnover is plaguing your call center, then you’re in the right place. Check out Y Meadows' Shortcut discussing customer service burnout and how to reduce agent turnover!Regarder maintenant →