DosShortcut: The Impact Of AI On Customer Experience (CX)
Did you know that the customer service industry stands to profit the most from AI-driven automation? Nowadays, many companies utilize the power of AI to create personalized recommendations, perform real time data analytics, and improve efficiency.
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As technology becomes an increasingly dominant feature in customer support, contact centers are set to undergo significant changes in the next few years.
Regarder maintenant →The expectations and stakes of customer interactions have significantly risen, and they will continue to rise in 2022 and beyond.
Regarder maintenant →The average turnover rate for a call center is 30-40%. If high turnover is plaguing your call center, then you’re in the right place. Check out Y Meadows' Shortcut discussing customer service burnout and how to reduce agent turnover!
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