DosShortcut: Top Solutions Businesses Should Capitalize On
With technologies like machine learning and robotic automation available today, what excuse is there to not provide better and more responsive service for your customers? Today, providing superior customer experiences is about being proactive.
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As technology becomes an increasingly dominant feature in customer support, contact centers are set to undergo significant changes in the next few years.
Regarder maintenant →The expectations and stakes of customer interactions have significantly risen, and they will continue to rise in 2022 and beyond.
Regarder maintenant →The average turnover rate for a call center is 30-40%. If high turnover is plaguing your call center, then you’re in the right place. Check out Y Meadows' Shortcut discussing customer service burnout and how to reduce agent turnover!
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