Dos1/4/2021
Y Meadows Enterprise Architecture
Security, privacy, and compliance are important considerations for today’s enterprise business. As a new company, we have been able to architect Y Meadows from the ground up using new technologies with those considerations in mi...
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Shortcut: The Future of Customer ContactAs technology becomes an increasingly dominant feature in customer support, contact centers are set to undergo significant changes in the next few years.
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Shortcut: 4 Trends In Customer Contact For 2022The expectations and stakes of customer interactions have significantly risen, and they will continue to rise in 2022 and beyond.
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Shortcut: Reduce Customer Service Burnout and TurnoverThe average turnover rate for a call center is 30-40%. If high turnover is plaguing your call center, then you’re in the right place. Check out Y Meadows' Shortcut discussing customer service burnout and how to reduce agent turnover!
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