Y Meadows Journey Builder Overview
The Y Meadows Journey Builder allows customer service teams to create sophisticated workflows with branching logic to pre-determine the exact sequence of action steps for each and every type of support request.
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The average turnover rate for a call center is 30-40%. If high turnover is plaguing your call center, then you’re in the right place. Check out Y Meadows' Shortcut discussing customer service burnout and how to reduce agent turnover!Regarder maintenant →