Y Meadows Review Panel Overview
The option for human review and corrections is an essential part of the support ticket resolution process. Customer Service teams can use Y Meadows in environments that require 100% accuracy. As review steps are completed, the system becomes smarter.
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The average turnover rate for a call center is 30-40%. If high turnover is plaguing your call center, then you’re in the right place. Check out Y Meadows' Shortcut discussing customer service burnout and how to reduce agent turnover!Regarder maintenant →