Y Meadows AI instantly interprets and delivers end-to-end resolution to customer support requests from any channel or ticketing system.
Using NLP (Natural Language Processing), Y Meadows can accurately determine the exact intent, sentiment, and resolution of written messages to automatically answer questions or solve problems either before or after they become support tickets.
With RPA, Y Meadows enables you to customize unique process sequences for each type of support request with the ability to opt for end-to-end automation or to keep a "human in the loop."
Through Machine Learning, Y Meadows constantly adapts to your business's unique verbiage and terminology allowing it to be trusted in rapidly changing environments to always deliver the most accurate resolutions without the need for updates or active supervision.
American Institute of CPAs (AICPA)
Information Security Management System (ISMS)