September 16, 2021
12 Key Emotions To Know For Customer Experience
Let’s get emotional! According to Capgemini, executives say they understand customer’s feelings, but only 15% of customers agree with this. Today, emotional intelligence could be the next differentiator to help your support team provide better CX.
You Might Also Like
View All Videos
4/28/23April Post Event Panel Copy
1/19/23January Post Event Panel
12/8/22December Post Event Panel