Back

Capturing Emotions For A Better Customer Experience

Is it more important to win customers hearts or minds? According to Forrester Research, emotion has a bigger impact on brand loyalty than effectiveness or ease. Delivering exceptional CX begins with tools that deliver emotional intelligence.

MORE VIDEOS

You Might Also Like

11/19/24

November Post Event Panel

10/23/24

October Post Event Panel

8/21/24

August Post Event Panel

View All Videos