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We look forward to seeing you on May 17th.
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In the meantime, please help yourself to some complimentary reading material below.

5/5/22

Addressing The Needs of Agents To Boost Morale

First and foremost, employees need to be heard. As employee empowerment becomes more widespread, agents are demanding more from their employers.

5/2/22

The High Cost of Low Morale

According to Gallup, low morale costs American businesses up to $550 billion dollars a year due to lost productivity.

4/13/22

Zero-Shot Learning for Emotion Detection

Learn about a new, novel approach to ED which relies on Natural Language Inference (NLI), a Natural Language Processing task.

Keep your humans in the loop