Our resource library has helped countless others stay connected.

No fluff or sales pitches. Just quality information and insights. Let’s make the world smarter together.

Articles
Press
spec Sheets
Videos
White Papers
12/28/21
Implementing A Ticketing System

Learn about ticketing systems that can help your business fast-track support and issue resolution.

Read more →
12/14/21
How NLP Is Used For Improved Customer Care

Read about how organizations are now leveraging artificial intelligence and advanced natural language processing solutions for customer relationship management.

Read more →
12/2/21
RPA: A New Frontier In Customer Service 

Read about the new frontier, Robotic Process Automation (RPA).

Read more →
11/30/21
10 Features Each Ticketing System Should Have 

Can you recognize a robust ticketing solution when you see one?

Read more →
11/23/21
Machine Learning's Role In Raising Service Standards

Take a closer look at artificial intelligence, machine learning, and its role in creating first-rate customer experiences.

Read more →
11/16/21
5 Customer Service Trends You Need To Follow

Check out the five customer service trends every company needs to follow!

Read more →
11/9/21
List Of The Top Ticketing Systems For Customer Support Agents

As your business operations and client base will expand over time, utilizing a top ticketing system software will become increasingly important and a huge priority for your customer support department to run successfully.

Read more →
11/3/21
AI Customer Service: Employing Transformer NLP Models

Nowadays, word-based data can be leveraged to increase the speed in responding to customer service requests and reduce the overall volume of incoming support tickets. Read more about how NLP is being leveraged to help customer service teams.

Read more →
10/26/21
The Competitive Advantages Of Using A Ticketing System

The following blog post will cover the most significant competitive advantages that using an advanced ticketing system can provide to your business in detail.

Read more →
10/18/21
10 Ways Machine Learning Creates Business Opportunity

AI and machine learning technologies have moved from the stuff of science fiction to a staple of modern businesses as companies across almost all industries have begun to implement these technologies to make their tasks and operations more efficient.

Read more →
10/13/21
Best Uses Of NLP In Today’s World 

According to research, on average, a human speaks around 7,000 words per day, which includes words of actual value (i.e., words that have an intent to communicate to other people). Just think about what these 7,000 words mean to you, as the words ...

Read more →
10/6/21
How AI Customer Service is improving Customer Support

In this article we’ll share information that will help anyone trying to get a better understanding of the current state of AI customer service.

Read more →

Sign up to receive the weekly Y Meadows newsletter which includes the latest industry news,
white papers, and other exclusive content

Keep your humans in the loop